Cancellation Policy

To ensure fairness and maintain the quality of our services, we have established the following cancellation policy:

• Advance Notice: Cancellations or rescheduling of sessions must be made by 5:00 PM the day before the scheduled start time.

• Late Cancellations: Any sessions cancelled after 5:00 PM the day before the scheduled start time will not be entitled to a refund.

• No-Show Policy: If a client does not show up for a scheduled session without prior notice, the session will be considered as used and no refund will be provided.

• Rescheduling: We understand that unexpected circumstances can arise. If you need to reschedule, please notify us by 5:00 PM the day before to avoid any charges. We will do our best to accommodate your new preferred time.

By adhering to this policy, we can better serve all our clients and ensure that everyone receives the attention and support they need. Thank you for your understanding and cooperation.